Department for Consumers' Disputes

General Competences

To study the disputed issues arising on the one hand, between license holders, low capacity power plants and suppliers and on the other hand, between customers; settle the disputes and prepare relevant issues for the Commission Public Hearing; prepare issues for discussion at the Commission Public Hearing about the charges on identified violations as foreseen in the Law; review and respond to the applications and letters on issues under the Department competence.

 Contact telephone: (032) 242 01 80 / fax: (032) 242 01 60 email: